Pokémon Gengar - Home Collection

Shipping Policy

• Standard Shipping: We offer standard shipping, and your order will typically be delivered within 7 to 30 business days from the date of shipment, depending on your location.
• Processing Time: Orders are usually processed and shipped within 2-3 business days after payment confirmation, excluding weekends and holidays.
• Tracking Information: Once your order has shipped, we will send you tracking information via email so you can monitor your delivery status.

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Returns & Replacements

• Damaged or Defective Items: If your product arrives damaged or defective, you are eligible for a full return or replacement. Please contact us immediately upon receiving the item and provide photos of the damage or defect for verification.
• Incorrect Orders: If you receive an item that does not match what you ordered, you may return the product for a full refund or exchange.
• Change of Mind: We currently do not accept returns or exchanges for products if you simply change your mind. Please ensure that you review your order carefully before completing your purchase.

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