Pokémon Prime Figure Ultimate - Charizard

What's a blind box?

A blind box contains a mystery figure that is revealed only after opening.

Blind boxes are usually released as themed series, with all regular designs shown on the packaging. 

Some figures are rarer than others. The rarest figures are called Secret (also known as chase figures). They are usually not included in a whole set, and a regular figure is randomly replaced when a Secret figure appears.

Can I choose a specific character?

No. Each blind box contains one random figure. Specific characters cannot be selected. Duplicate figures may occur when buying multiple blind boxes.

Does a whole set include all regular figures?

Yes, a whole set includes all regular figures in the series. Secret figures are randomly inserted and are not guaranteed.

What are the chances of getting a Secret figure?

Secret figures are randomly inserted and have lower odds than regular figures. The exact probability varies by series and can be found in the product details.

Will the product look exactly like the images?

Actual product colors may vary slightly due to lighting, screen settings, and photography conditions. Measurements may vary by approximately 0.2–0.4" (5–10 mm) due to manual measurement. Images and dimensions are for reference only.

What is the recommended age range?

This collectible is recommended for ages 15+. It is designed for collectors and is not intended as a children's toy.

Shipping Policy

• Standard Shipping: We offer standard shipping, and your order will typically be delivered within 7 to 30 business days from the date of shipment, depending on your location.
• Processing Time: Orders are usually processed and shipped within 2-3 business days after payment confirmation, excluding weekends and holidays.
• Tracking Information: Once your order has shipped, we will send you tracking information via email so you can monitor your delivery status.

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Returns & Replacements

• Damaged or Defective Items: If your product arrives damaged or defective, you are eligible for a full return or replacement. Please contact us immediately upon receiving the item and provide photos of the damage or defect for verification.
• Incorrect Orders: If you receive an item that does not match what you ordered, you may return the product for a full refund or exchange.
• Change of Mind: We currently do not accept returns or exchanges for products if you simply change your mind. Please ensure that you review your order carefully before completing your purchase.

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